Is there a certain size of video that can be uploaded to ManyChat?

We highly recommend keeping your media files below 23.8MB.

You can do this by:

  1. Downsampling your video to standard web sizes (no HD) 
  2. Compress video and change file type from .MP4 to .Mov
  3. Change dimensions of the video down to a smaller size
  4. Using MP3s instead of AAC or WAV
  5. Using optimized JPEGS instead of RAW or PNG24
  6. Keeping your animated GIF files to less than 10 seconds in duration

Note: Videos of larger size will have a slower load time and could cause delays. 

Hope that helps!