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'Main Menu' in ManyChat

Here's a quick overview of what the Main Menu looks like, from a subscriber's perspective.

What is Main Menu?

Main Menu is a simple way to provide your subscribers with always accessible options, like a help button which will send the user a message with helpful information, or a link to your main website. 

Your Main Menu can be displayed in two ways on your page, with right and left align depending on your subscribers settings.


How to Set Up Main Menu? 

You can create and edit those options in “Settings” > "Messenger" >Main Menu”:

There are several points that you need to keep in mind:

  • Top level of the Menu is limited to 3 items;
  • Sub-menus are limited to 5 items;
  • Only "Reply with message" items can have Actions attached to it:

Lastly, after you have made all needed changes and edits, don't forget to save them by clicking "Update Main Menu" button at the top right corner:

If you noticed that your Main Menu disappeared from your page, edit it by adding any symbol (like a dot or a comma) and click the "Update Main Menu" button, and then deleting this symbol to update Menu once again with their previous settings. The reason why it happens is that Main Menu disconnects from Messenger every time the FB page is disconnected from ManyChat.