ManyChat

Switching Pro subscription to another page

If you ever need to switch your Pro subscription from one page to another, certain requirements should be met in order to make the switch possible. Here they are:

1. We can switch ACTIVE subscription - don't cancel your Pro so we can switch it to another page eventually. 

2. The bot should be ENABLED on the Pro page and the receiving page as well - we're unable to switch subscriptions if the bot is Disabled on any page involved in the switch.

3. The Billing Admin on the Pro page should also be the Admin on the second page to make the switch possible - this will make this profile the Billing Admin on the receiving page as a result.

4. Pages involved in the switch should be on the same Subscriber Tier from the Pricing page - please check it out here: https://manychat.com/pricing

NOTES: 

  • Pro subscription can only be switched on our side - please send your request through Help => Submit a Ticket and we'll be ready to assist:

Let us know the exact names of the Fan Pages you'd like to apply changes to and we'll be ready to proceed with the switch.

  • certain Pro subscription can only be switched once - we won't be able to perform the switch later for this particular subscription

Hope this helps!