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How to Delete Template

If you want to learn more about creating and installing Templates check these articles:

Sometimes you may regret your own decisions, we can understand that! When fixing some of those may become a real pain, deleting Templates from your Bot is quite simple! Let's take a closer look. 


Checking Installed Templates

Navigate to Settings -> Installed Templates to see a list of all Templates you have installed. All templates have a Name and Installed by parameters. The second one shows which page admin installed a specific template.

 Deleting Template

Have you noticed that red bin icons on the left? These two:

Let's say, I want to delete Less Awesome Free Template as I have already installed Awesome Pro Template and I love it more.

Clicking red bin icon will start deleting process. Make sure to check this pop-up window:

As you can see this action will delete all main bot content

  • Flows
  • Sequences
  • Keywords
  • Growth Tools and Folders. 

Also, all your Flows that was connected to Template Flows won't work properly anymore, you will need to redesign them.


This can't be reversed! So make sure that you really want to delete your Template.


You can choose to save or delete additional Template content: Custom User Fields and Tags. Which means all user data you have collected will also be removed. Make sure to download CSV with CUFs if you need them!


If you choose to delete Main Menu this element will be fully reset, which means you will need to design new Main Menu from scratch. 


After selecting options that suits you simply click Delete and Template will disappear from the list.


That's all about Templates Deleting, hope that helps!