ManyChat

ManyChat 3.0 Basics


ManyChat 3.0 allows you to see your bot's structure, organize, and edit your content in a brand new way. Now you can split your bot into parts and use them for separate campaigns or just to store your unused content, drafts, or anything else.

We'll cover each section of the interface in this article.

Home Tab

Home tab is a place where you can overview and manage all of your bot's content: you can find Folders and Spaces there, and on the left you have the Sidebar that shows everything you have in your bot. You can overview how many Flows, GTs, etc. your bot contains - for example, by clicking 'Flows' you'll be able to see a full list of them (same for other options).

Note that each Space, Folder and content type opens in a new ManyChat tab (not browser tabs): you can manage the whole bot without the need to keep several browser tabs open which makes the navigation faster and simpler:

List View

By clicking any tab in the Sidebar you'll get to the List View of your content. The List View helps you to quickly overview a particular type of content and manage it. The List View can be opened for every content type from the Sidebar:


Spaces and Folders

In the Bot section => 'Home' tab you can see Folders and Spaces by default. 

Let's dive deeper into the concept of Spaces: Space is a place where your content is visualized in a map view. Folders can be used to contain spaces. 

Spaces store your content, and every content is connected to a particular Space - it gives you an opportunity to see all of the content inside of it with all connections in a 'Bot Map' view. 

You can see connection between your Growth Tool and a Flow, a Keyword and a Flow, multiple Flows, etc.
You can also choose 'List' option in the upper right corner ('Viewing as' section) for a more simplified/standard view of your content:


General Space

The General Space is your default Space: it contains ManyChat's Basic Elements, such as Welcome Message, Default Reply, Main Menu and Greeting Text.

Keep in mind that this Space can't be deleted, renamed or moved into a folder.

You can create and edit your content inside of a Space. For example, if you create a new folder, you will notice that there's an option to create a Space where you can start creating new content:

Here's an example of a folder that already contains elements used for a certain Template in your bot:

Inside the Space, you can see and edit the content of this particular Space:

You can create a separate Space for every campaign, webinar or anything else that you have in plans, or you can keep everything inside of just one Space - it's totally up to you! 

To rename or delete a Space, click the three-dot button to see the pop-up menu:


Creating Content

You can create content either from the 'List' View in the Home tab or inside of a Space. 

In the 'List' View, just click "+ New Flow" ("+ New Growth Tool", etc.) and choose a Space to place this content into. Choosing the Space is a mandatory action, as every content should be connected to a Space:

Enter the Flow name and specify the Space you want to place this content on (if you create a Flow inside the Space, it will be automatically created on this particular Space).

When you're inside of a Space, you can use the 'Create' menu from the Sidebar - just click on the big blue Plus (+) button and choose which content you want to add to your Space:


Moving Your Content to Another Space

If you want to organize your bot with Spaces, just create a new Space and start adding elements there. 

Now, you're building your bot and then realize that you have certain elements which can be used to create a separate campaign on another Space - how would you move them to the new Space?
Moving elements to another Spaces is performed in just a few steps:

  1. Click the flow you'd like to move to the other Space - you'll see a pop-up menu above it where you have to click 'Move to...' button:

  1. In the dropdown menu, choose the Space you'd like to move this flow to. The flow will appear in the new Space immediately then.

All the elements in a certain Space linked with elements in another Space will get Portals which display the particular Space and Flow - check out the screenshot below to see how the Portal looks:

Double-click the Portal to jump to the Space indicated in this Portal. Here's a GIF that illustrates what happens:

Portal is basically a shortcut that shows the Space and the Flow that is linked to this Space. Moving the Flow to another Space means that this Flow will be active in both Spaces. 

Please note that if you edit this Flow in one of the Spaces - all changes are applied for both Spaces the Flow is linked to.

You can move a group of elements as well: hold the Shift key while choosing the needed elements, press 'Move to...' button and select the Space you want to move them to:


Hopefully this article clarifies everything about Spaces!