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ManyChat Widgets on Shopify

Here you will learn how to set up ManyChat widgets on your Shopify store. You can use all our widgets in your store (Customer Chat, Pop-ups, Slide-ins, Bar, Buttons, Checkboxes, etc).

Suppose you want to use the Customer Chat Growth Tool in your store.

  1. Connect our integration with Shopify. Learn more about how to do this.
  2. Create your Customer Chat in ManyChat and do all the basic setup for opt-in actions. Then just activate the widget and it will automatically show up there.
  3. If you want to hide a widget or show a widget only on certain pages - use appropriate settings for this: "Hide on these pages"/"Only show on these pages"
  4. Check that everything is working according to the setup.

You don't need to install the JavaScript Snippet in your Store - we will do that for you.

Also, you can check our article to learn more about how to set up and customize ManyChat widgets.


Q: How can I set up a popup that will show when customers click the 'Add to cart' button and create their cart?

A: Choose the modal widget and in the "Initial State" tab choose the setting "When does it display". You have the ability to select "When clicking to "Add to cart" button":



NOTE: If you use the additional apps for changing your Shopify store design that changes classic Shopify Add to cart button - our widget cannot work. In some cases, we can't support some apps' Add to cart buttons. To check it - activate your widget that appears when someone clicks to add to cart button, open your store URL in incognito view of your browser and check that you will see the pop-up when you click the add to cart button.