ManyChat
Submit a ticket

ManyChat Widgets on Shopify

Here you will learn how to set up ManyChat widgets on your Shopify store. You can use all our widgets in your store (Customer Chat, SMS widget, Pop-ups, Slide-ins, Bar, Buttons, Checkboxes, etc).

Suppose you want to use the Customer Chat Growth Tool in your store.

  1. Connect our integration with Shopify. Learn more about how to do this.
  2. Create your Customer Chat in ManyChat and do all the basic setup for opt-in actions. Then just activate the widget and it will automatically show up there.
  3. If you want to hide a widget or show a widget only on certain pages - use appropriate settings for this: "Hide on these pages"/"Only show on these pages"
  4. Check that everything is working according to the setup.

You don't need to install the JavaScript Snippet in your Store - we will do that for you.

Also, you can check these articles to learn more about how to set up and customize ManyChat widgets:

Customer Chat Growth Tool

Overlay Widgets

Overlay Widget: SMS Modal

Embeddable Widgets

Q: How can I set up a popup that will show when customers click the 'Add to cart' button and create their cart?

A: Choose the modal widget and in the "Initial State" tab choose the setting "When does it display". You have the ability to select "When clicking to "Add to cart" button". You can find more info on the Shopify Abandoned Cart feature here.

NOTE: If you use the additional apps for changing your Shopify store design that changes classic Shopify Add to cart button - our widget cannot work. In some cases, we can't support some apps' Add to cart buttons. To check it - activate your widget that appears when someone clicks to add to cart button, open your store URL in incognito view of your browser and check that you will see the pop-up when you click the add to cart button.

Q: How can I set up a popup that will capture my customers' phone numbers to collect them and get SMS subscribers opt-ins?

A: Check our SMS Modal widget! :) This widget will make it easy for your customers to share their contact information with you and it will also make it easy for YOU to reach them. You can find more info on how to set up the SMS widget in this article.

Hope you find this helpful! :)