ManyChat

Why do I see my name in the Live Chat conversation next to the message?

Sometimes you can see your profile picture and name in the Live Chat instead of the bot.

Don't worry: it's not a bug, but a new feature that helps ManyChat Admins differentiate between the bot’s messages and those sent by a real Admin. The name and profile pic can only be seen in the Live Chat by Admins - Subscribers still see all messages as those coming from the public Facebook page.

Hopefully this clarifies things!