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Troubleshooting
An issue with Manychat? We've got you covered!
Having any issues with ManyŃhat? Check this section to find a solution!
Bot is sending wrong messages
Broadcast Troubleshooting
Can't Add Page to Manychat
Can't subscribe to Messenger Notifications
Checkbox Widget troubleshooting
Comments Growth Tool troubleshooting
Contact Reports are not delivered - what to check?
Diagnostic Tool for Overlay and Embeddable widgets
Flows Troubleshooting
Get Started button doesn't appear in Messenger
Google Sheets Troubleshooting
How Can I Export My Contacts' Data?
How can I find all unsubscribed contacts?
How to Remove a Facebook Page from Your Manychat Account
Main Menu troubleshooting
Messenger Ref URL troubleshooting
My Facebook page got blocked
No Confirmation Letter to Verify E-mail Address
No notifications from ManyChat - what to check?
Paid Messages Troubleshooting
Question mark instead of page avatar
Refresh Permissions
Sequence Troubleshooting
Site Widgets troubleshooting
"This feature has been disabled" explanation
Transferring Contacts from Another Bot Platform
Welcome Message troubleshooting
What happens when I merge accounts?
Why do I see ManyChat branding after disabling it?
Why do I see my name in the Live Chat next to my message?