ManyChat

Block Types

A few words about the blocks you can add to your message to make it a bit more complex. While setting up a new message for your bot, take a look at additional blocks below which allow you to complement the message with a couple more elements: 

All these blocks are draggable and can be placed anywhere in the message with the little blue arrow button on the right (just hover over this area to make it appear):


Now let's see what exactly each block does in ManyChat.

  1. "+ Text" block:

If you need to share a piece of information separately but still within the same message of the flow, you can just add another Text block and type the follow-up message there:

2. "+ Image" block:

Click this icon to add a certain image which you'd like to send the message:

3. "+ Card", "+ Gallery" and "+ List" blocks:


These blocks are used when you want to present individual things like products, photos or some service options in groupings. For example, here's how your Subscribers can book a table in a restaurant using your Lists setup:


4. "+ Audio", "+ Video" and "+ File" blocks:

You can attach audios, videos and other files of all common formats to your messages.

NOTE: There is a size limit now for any file you wish to upload - it's 23,8 Mb.


5. "+ User Input" block:

This block allows capturing user input into a corresponding Custom User Field which you have to create beforehand in your account (head to "Settings" => "Custom Fields" to do that).


You can gather more information about your Subscribers with "User Input" block. For example, you can ask for user’s email inside the Welcome Message and save it in a Custom Field called “email”. The process is the same with phone numbers, addresses, etc.


6. "+ Delay" block:

This block is designed to make an impression that your message is not sent automatically but by a human. Just click the icon to add the block to your message and choose the delay time you need. You can place this element anywhere in the message, for example - right at the start of it, or you can separate 2 messages with it:



7. "+Dynamic" block:

Dynamic block is a new type of message which can get info from external server and display it.


I hope this gives a better insight into ManyChat block types!