Welcome to your ManyChat Dashboard tab!
Here you can
1. Manage your communication channels;
2. Check the last activity in the bot and statistics for your subscribers;
3. Track the ManyChat Pixel statistics;
4. Quickly access any content of your bot: Flows, Ads, Sequences, etc.
Let's take a look. On the top left, you see your page avatar, name, description and short link to your page’s Messenger. Any user will be taken to your bot by clicking it.
Here you can view and manage channels that connected to the account: for example, the Facebook page and E-mails are enabled right now and SMS channel is disabled.
This window will show you the dynamic in the number of your subscribers in 4 graphs:
- Active Subscribers;
- Net Subscribers;
- Subscribers & Unsubscribers;
- Subscribers' details.
Active Subscribers graph shows how many Subscribers you have right now: Subscribes, Unsubscribes, and Net Subscribers numbers for the chosen period are under the graph.
You can choose whatever time period you want, and the numbers below the graph will change accordingly.
NOTE: when selecting Today, you will see stats for the past 24 hours. These stats may differ when you check them a day after, because of that.
Net Subscribers graph shows you numbers that represent Subscribes minus Unsubscribes for each day. You also can play with time periods here.
Subscribers & Unsubscribers shows you day by day statistics for users who subscribed and unsubscribed from your bot. This view helps you analyze why you have ups and downs, which dates those ups and downs correlate to, and give you some insight into how you can get more subscribers.
Subscriber details will show you the percent of different languages and genders among your subscribers, the overall number of current active subscribers and the list of the users who subscribed recently. By clicking on their avatar, you will access their profile.
This window allows you to quickly access different parts of your bot: for example, by clicking on Flows, you will be immediately taken into the Flow Manager, the same goes for all other tabs.
You can manage and access 5 last modified Flows here too:
That's all that concerns Bot Overview.
By clicking the Metrics tab, you will open the window that displays the results of your ManyChat Pixel activity: the number of Conversion Evens and generated Revenue in the selected currency.
System Events are the events that are build-into your chatbot, like Completed Payments or Emails and Phones collected.
Custom Events are the events that you create yourself using the Log Conversion Event action. More on that can be found in our article here.