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Basic Builder

Basic Builder is a window with tools that lets you edit and enhance your messages. To open it, just click Edit button in Growth Tool:

or Edit Flow button in any Flow:

To edit a Broadcast draft, just click on it, or click + New Broadcast to create a new one.


Here is an example of how the Flow looks when you open it for editing:

  1. Starting Step - this is the starting point of any Flow.
  2. Attached Steps - all messages that are connected to each other through buttons.
  3. Unattached Steps - all messages that are yet to be connected to any of the buttons.
  4. Element Settings window - here you can change the element's name and settings. Also, additional actions can be attached to the element by clicking + Action at the bottom.
  5. List of Blocks -  this list consists of all blocks that you can insert into the step.
  6. Attention Icon - indicates a block that needs your attention. Hover the cursor over it to see what has to be done.
  7. Content Type - allows you to select a Message Tag or OTN topic for the step.
  8. Flow Checker - shows you messages in the Flow that might not be sent to your subscribers due to the Messenger policy changes.
  9. Preview Area - shows what message will look like on receiver's side.

After you finished editing your Flow, click Publish to apply all changes:


NOTE: The following elements are not available in Basic Builder and can be found in Flow Builder only:

  1. Start Another Flow - allows you to start another Flow within the other.
  2. Condition - allows you to create basic logic within your Flow and separate the Flow based on user data.
  3. Randomizer - allows you to set up an A/B Split step inside your Flow.
  4. Smart Delay - allows you to create and add a new type of delay to a Flow.
  5. Comment - allows you to create comments within ManyChat window that do not interfere with Flow.