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Troubleshooting
Having any issues with ManyChat? Check this section to find a solution!
Welcome Message troubleshooting
Welcome Message isn't sent
Main Menu troubleshooting
Flows troubleshooting
Broadcast troubleshooting
Sequence Troubleshooting
Site Widgets troubleshooting
Question mark instead of page avatar
Customer Chat troubleshooting
Diagnostic Tool for Overlay and Embeddable widgets
Checkbox Widget troubleshooting
Comments Growth Tool troubleshooting
Can't add page to ManyChat
Why do I see ManyChat branding after disabling it?
Messenger Ref URL troubleshooting
"You need to opt in to be able to preview content. Press the button below to proceed."
Get Started button doesn't appear in Messenger
"This feature has been disabled" explanation
Why do I see my name in the Live Chat next to my message?
"Update Messenger to the latest version" explanation
Bot sends messages that aren’t created in ManyChat
No Confirmation Letter to Verify E-mail Address
My Facebook page got blocked
Transferring Subscribers from Another Bot Platform